BAT Individual Customer Arbitration Committee

The Banks Association of Turkey Individual Customer Arbitration Committee examines the disputes between the bank customers and the members of the Turkish Banking Association (TBA) in a fair, impartial and open manner. It is an independent Committee that aims to reconcile the parties.

• Please click for The Banks Association Of Turkey Individual Customer Arbitration Committee Application Form
• Please click for The Banks Association Of Turkey Individual Customer Arbitration Committee Information Brochure
• Please click for Communique about Formation, Working Principles and Procedures of the Individual Customer Arbitration Committee