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In addition to flexible access to whatever services you need, anytime or anywhere, Telephone Banking also offers great price advantages.

Banking Transactions and Money Transfers

  • Account Balance Inquiry
  • Open a Current Account
  • EFT to Name, Account or Credit Card
  • Scheduled EFT
  • Remittance between Your Accounts or to Other Accounts
  • Remittance to Name


  • Buying or Selling Murtual Funds Type A and B)
  • Stock Transactions
  • Transactions of Time Deposit Accounts
  • Buying or Selling Foreign Currency
  • Cross Exchange Transactions
  • Treasury Bills, Government Bonds, and Repos Transactions
  • Participation in Treasury Tenders
  • FX Treasury Bill / Government bond Transactions

Credit Cards and Bank Cards

  • Credit Card Payments
  • Creating Credit Card and Bank Card Passwords
  • Lost or Stolen Card Notifications and Renewal Transactions
  • Activating or Deactivating Supplementary Cards for Worldpoint Use
  • Change Statement Dates
  • Send Statements by E-mail and Fax
  • Additional Services, i.e., Credit Card Information, Updating Transactions


  • Yapi Kredi Bank Credit Card Payments
  • Koç Finans Smart Card Payment
  • Koç Finans Loan Installment Payments
  • Koç Fiat Loan Installment Payments
  • Turkcell, Avea, and Vodafone Payments
  • DIGITURK Payments
  • Electricity, Water, and gas Payments
  • KabloNet Payments
  • Motor Vehicle Tax and Traffic Fine Payments
  • Social Security Payments ( SSK, BAGKUR )
  • Customs Payments
  • Buy Credit for Prepaid Mobile Phone
  • Turk Telekom, TTNET and ADSL Payments

Foreign Trade and Cash Management

  • Import and Export File Inquiries
  • View Import Payment Term
  • View Export Payment Term
  • View Export Letter of Credit Notification
  • Yapi Kredi Cheques Due
  • Inquiries on Due or Collateralized Cheques
  • Today's Exchange Results
  • Cheque Statements
  • Cheque Payments
  • Promissory Note Inquiries
  • Promissory Note Inquiry Details
  • Promissory Note Statements
  • EFT and Remittance Inquiries
  • Direct Debiting System
  • Bill Inquiries and Payments
  • Limit and Risk Inquiries
  • Payment without a Bill
  • Online DBS
  • Create an Invoice
  • Update an Invoice
  • Cancel Online DBS Bill
  • DBS Loan Payment
  • Limit Risk
  • Member Merchants

  • Commission Rates
  • Working Conditions and View Worldpoints
  • View Contact Details
  • Update Contact Details and Address
  • Update Contact Details and E-mail Address
  • Group Closing Information
  • Campaign Details
  • Worldpoint Use Transactions
  • POS Erroneous Transactions
  • Terminal Information and Terminal Authorizations
  • POS Account Information and Summaries
  • Merchant Blocking
  • Pending Blocked Transactions
  • End-of-Month Pending Blocked Amounts
  • Merchant Services
  • Endorsement Information
  • Request Materials
  • POS Technical Support