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Awards and Achievements

Müşteri Deneyimi Arenası

Müşteri Deneyimi Arenası

Yapı Kredi Mobile-Don’t Panic Button - 1st
“Innovation” category

Müşteri Deneyimi Arenası

Müşteri Deneyimi Arenası

Yapı Kredi Mobile-Touch One Screen Experience - 1st
“Omnichannel” category

Global Finance Best Digital Bank Award

Global Finance Best Digital Bank Award

Global Most Innovative Consumer Digital Bank

Global Finance Best Digital Bank Award

Global Finance Best Digital Bank Award

Global Best Corporate / Institutional Digital Bank Website Design

BAI Global Innovation Awards

BAI Global Innovation Awards

Yapı Kredi Mobile - Best Innovation in User Experience

BAI Global Innovation Awards

BAI Global Innovation Awards

Self Service World - Best Innovation in Marketing

MMA Smarties Awards

MMA Smarties Awards

Yapı Kredi Mobile - Gold Winner
"Mobile Apps" category in Europe

MMA Smarties Awards

MMA Smarties Awards

Yapı Kredi Mobile - Gold Winner
"Mobile Apps" category in Turkey

MMA Smarties Awards

MMA Smarties Awards

Yapı Kredi Mobile - Gold Winner
"Innovation" category in Turkey

Efma Distribution & Marketing Innovation Awards

Efma Distribution & Marketing Innovation Awards

Code.YapıKredi – Bronz Award
"New Business Ekosistem" category

Effective Mobile Awards

Effective Mobile Awards

Yapi Kredi Mobile - Most Effective Mobile-First Service

International Data Corporation (IDC)

Digital Age

Yapı Kredi Mobile - Gamechanger in mobile banking category

15. Altın Örümcek Ödülleri

15. Altın Örümcek Ödülleri

yapikredi.com.tr mobile site - 2nd
"Mobile site" category

15. Altın Örümcek Ödülleri

15. Altın Örümcek Ödülleri

Yapı Kredi Mobile - 2nd
"Mobile App - Banking & Finance" category

Global Finance Best Digital Bank Award

Global Finance Best Digital Bank Award

Most Innovative Consumer Digital Bank in Europe

Global Finance Best Digital Bank Award

Global Finance Best Digital Bank Award

Best Corporate Web Site Design in Europe

Global Finance Best Digital Bank Award

Global Finance Best Digital Bank Award

Best Integrated Corporate Bank Site in Europe

Global Finance Best Digital Bank Award

Global Finance Best Digital Bank Award

Best Consumer Digital Bank in Turkey

Global Finance Best Digital Bank Award

Global Finance Best Digital Bank Award

Best Corporate Digital Bank in Turkey

International Business Awards

International Business Awards

Yapı Kredi Mobile - Gold Stevie Winner
"Apps - Financial Services / Banking" Category

International Business Awards

International Business Awards

Yapı Kredi Mobile - Gold Stevie Winner
"Apps - Experimental & Innovation" Category

International Business Awards

International Business Awards

Yapı Kredi Mobile - Gold Stevie Winner
"Apps - Business/Government" Category

International Business Awards

International Business Awards

Yapikredi.com.tr - Gold Stevie Winner
"Websites - Banking" Category

International Business Awards

International Business Awards

Yapikredi.com.tr - Gold Stevie Winner
"Websites - Financial Services" Category

International Business Awards

International Business Awards

Yapı Kredi Mobile - Silver Stevie Winner
"Apps - Integrated Mobile Experience" Category

International Data Corporation (IDC)

International Data Corporation (IDC)

Yapı Kredi Mobile – 1st
“Best Innovation Project” Category

International Data Corporation (IDC)

International Data Corporation (IDC)

Paperless GPL Utilization on Branches - 1st
“Best IT Cost Efficiency Project” Category

Finovate Europe 2017

Finovate Europe 2017

Eyeprint-ID Technology for Login to Yapı Kredi Mobile
Best Practice

Interactive Media Awards

Interactive Media Awards

Yapikredi.com.tr - Best in Class
Website - Banking Category

Communicator Awards

Communicator Awards

Yapi Kredi Official Website – Award of Excellence (Web Sites)
“Websites - General-Banking / Bill Paying” Category

Communicator Awards

Communicator Awards

Yapi Kredi Official Website – Award of Distinction (Web Sites)
“Features – Best Practices” Category

Communicator Awards

Communicator Awards

Yapi Kredi Mobile Site – Award of Distinction (Mobile Apps/Sites)
“Mobile – General-Finance” Category

Communicator Awards

Communicator Awards

Yapi Kredi Mobile Site – Award of Distinction (Mobile Apps/Sites)
“Features – Best User Experience” Category

Communicator Awards

Communicator Awards

Yapi Kredi Mobile - Award of Distinction (Mobile Apps/Sites)
“Mobile – General-Finance” Category

International Data Corporation (IDC)

International Data Corporation (IDC)

Self Servis World – 1st
“Financial Institution and Commercial Collaborations” Category

International Data Corporation (IDC)

International Data Corporation (IDC)

Self Servis World - 1st
“Big Data and Analytics” Category

International Data Corporation (IDC)

Digital Age

Yapı Kredi Mobile - Gamechanger in mobile banking category

Global Finance

Global Finance

Best Design in Corporate Internet Banking

Interactive Media Awards

Interactive Media Awards

Yapikredi.com.tr – Best in Class Award
(Website - Banking category)

Interactive Media Awards

Interactive Media Awards

Yapikredi.com.tr – Best in Class Award
(Website - Financial Services category)

International Business Awards

International Business Awards

Yapi Kredi Bank's Official Website
Silver Stevie Winner
(Website - Financial Services Category)

International Business Awards

International Business Awards

Yapı Kredi Wallet Application
Silver Stevie Winner
(App - Shopping Category)

International Business Awards

International Business Awards

Yapi Kredi Bank’s Website Interface
Silver Stevie Winner
(Website - Best Interface Design Category)

Yapi Kredi Telephone Banking

Sales & Customer Service

Yapi Kredi Telephone Banking
Silver Stevie Award
(Innovation in Sales)

International Business Awards

International Business Awards

Yapı Kredi Wallet Application
Bronze Stevie Winner
(App - Utilities & Services Category)

International Business Awards

International Business Awards

Yapı Kredi Mobil Banking App
Bronze Stevie Winner
(App - Business/Government Category)

International Business Awards

International Business Awards

Yapi Kredi Bank's Official Website
Bronze Stevie Winner
(Website - Best Overall Web Design Category)

International Business Awards

International Business Awards

Yapi Kredi Bank's Official Website
Bronze Stevie Winner
(Website - Banking Category)

Yapi Kredi Telephone Banking

Sales & Customer Service

Yapi Kredi Telephone Banking
Bronze Stevie Award
(Relationship Management Solution)

Altın Örümcek

14th Altın Örümcek Awards

www.yapikredi.com.tr - Corporate Website Category (3rd)

Altın Örümcek

14th Altın Örümcek Awards

www.yapikredi.com.tr/m/ - Best Mobile Website Category (3rd)

Altın Örümcek

14th Altın Örümcek Awards

www.yapikredikobi.com.tr - Banking and Finance Category (2nd)

Altın Örümcek

13th Altın Örümcek Awards

www.yapikredi.com.tr – Best Website in Banking and Finance Category (1st)

Stevie Awards

International Business Awards

Yapı Kredi Bank’s Mobile Banking App
Gold Stevie Winner
(Apps-Business/Banking category)

Stevie Media Awards

International Business Awards

Yapi Kredi Bank's Official Website
Gold Stevie Winner
(Website-Banking category)

Apple Watch

The First Apple Watch App In Turkey

Yapı Kredi Apple Watch App was selected as
"Featured App" at the day it is released on App Store.

Visa Awards

Visa Europe Best Awards

World Shopping Assistant*
Best in Innovation Category

Interactive Media Awards

Interactive Media Awards

Yapikredi.com.tr - Outstanding Achievement Award

Stevie Awards

International Business Awards

Yapi Kredi's Official Website
Bronze Stevie Winner
(Website-Financial Services category)

Stevie Awards

International Business Awards

Yapi Kredi Bank’s Website Interface
Bronze Stevie Winner
(Website-Best Interface Design category)

Altın Örümcek

13th Altın Örümcek Awards

www.yapikredi.com.tr – Best Internet Banking (2nd)

Altın Örümcek

13th Altın Örümcek Awards

www.yapikredi.com.tr/m – Best Mobile Site (3rd)

Turkey Call Center Awards

IMI Turkey
Call Center Awards

Best Motivation Practice

Turkey Call Center Awards

IMI Turkey
Call Center Awards

Most Awarded Company of 10 Years

Turkey Call Center Awards

IMI Turkey
Call Center Awards

Most Awarded Bank of 10 Years

Telephone Doctor Turkey

Telephone Doctor Turkey

Quality League Winner

Marketing Turkey Magazine

Marketing Turkey Magazine

Most Admired Telephone Banking

*As of December 2015, World Shopping Assistant application has changed as Yapı Kredi Cuzdan.
Global Finance

Global Finance

Best in Mobile Banking in Europe

Interactive Media Awards

Interactive Media Awards

Yapikredi.com.tr - Outstanding Achievement Award

Çağrı Merkezi Ödül

Communicator Awards

Yapikredi.com.tr - Award of Excellence in Financial Services category

Çağrı Merkezi Ödül

Communicator Awards

Yapikredi.com.tr - Award of Distinction in Banking/Bill Paying category

Çağrı Merkezi Ödül

Communicator Awards

Yapikredi.com.tr - Award of Distinction in Corporate Identity category

Global Finance

Global Finance

The Best Trade Finance Services in Europe

Çağrı Merkezi Ödül

Turkey Call Center Awards

The Certification of excellence

Çağrı Merkezi Ödül

Barrier-Free Information Technology Awards

Turkey Barrier - Free Information Technology Platform – Private Sector Award for Enabled Banking Programme

Global Finance

Global Finance

The Best Bill Payment & Presentment in Europe Global Finance

The Best Trade Finance Services in Europe

Çağrı Merkezi Ödül

Presidency of the Republic of Turkey

Employment of Disabled Personnel

Çağrı Merkezi Ödül

Turkey’s Initials for Hearing Impaired People (Enabled Banking Programme)

Hearing Impaired People Federation

Global Finance

Global Finance

The Best Bill Payment & Presentment in Europe Global Finance

Interactive Media Awards

Interactive Media Awards

Best In Class - www.adioscard.com.tr

Best In Class - www.ykprivate.com.tr

Altın Pusula

Enable Banking Programme

Golden Compass Public Relations - Corporate Responsibility

Altın Örümcek

9th Altın Örümcek Web Awards

"The Best Internet Banking"

Çağrı Merkezi Ödül

Turkey Call Center Awards

The Most Laudable Call Center

Çağrı Merkezi Ödül

ContactCenterWorld.com World Awards

The Best Call Center

The Best Technology Innovation

Çağrı Merkezi Ödül

CCW World

The Best Call Center

The Best Technology Innovation

Global Finance

Global Finance

The Best Consumer Internet Bank in Turkey

The Best Bill Payment & Presentment in Europe

ContactCenterWorld.com World Awards

ContactCenterWorld.com World Awards

'The Best Technology Innovation' – Internet Banking Customer Activation Application

Çağrı Merkezi Ödül

CCW World

The Best Technology Innovation

The Best Help Desk

Best Incentive Sceme

Çağrı Merkezi Ödül

Turkey Call Center Awards

The Best Customer Experience

The Best Training Program

The Best Call Center Trainer of the Year

Çağrı Merkezi Ödül

CCW EMEA

The Best Help Desk

Best Incentive Sceme

The Best Technology Innovation

Global Finance

Global Finance

The Best Consumer Internet Branch Design in Europe
The Best Corporate Internet Branch Design in Europe
The Best Corporate Internet Banking in Turkey

Çağrı Merkezi Ödül

Turkey Call Center Awards

The Most Creative Call Center

Istanbul Call Center Awards

Istanbul Call Center Awards

Jury Special Award - Online Chat for Hearing Impared

PC Magazine

PC Magazine

The Best Internet Branch in Turkey

Interactive Media Awards

Interactive Media Awards

Outstanding Achievement Award

Çağrı Merkezi Ödül

Turkey Call Center Awards

The Best Call Center Environment

The Best Performance Development

The Best Employee Experience

The Best Jury Special Award

PC Magazine

PC Magazine

The Best Internet Branch in Turkey

Çağrı Merkezi Ödül

2006 Turkey Call Center Awards

The Best Call Center Environment

The Best Performance Development

Çağrı Merkezi Ödül

2007 Turkey Call Center Awards

The Best Call Center Environment

The Best Performance Development

Çağrı Merkezi Ödül

2000 Europe Call Center

Training & Coaching Silver

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