Financial Literacy

Financial literacy is the ability to understand and use various financial skills effectively, such as financial management, budgeting, and investments. Financial literacy education offers a lifelong educational journey that constitutes the basis of the relationship between humans and assets and, with the support of institutions, makes people more conscious of financial matters.

Yapı Kredi provides the necessary support to its employees and customers in raising awareness of the significance of financial literacy. In addition, Yapı Kredi continues to support many of its stakeholders, including students, on financial literacy by means of supporting various projects, corporate memberships, and initiatives.

As a corporate member of the Financial Literacy and Access Association (FODER), Yapı Kredi provides support to individuals who received financial literacy training to ensure they can manage their household budgets and pay their debts. It also informs individuals about the utilization of various credit and investment products and ensures that they are understood. Yapı Kredi considers it crucial to start financial literacy training at a young age and prioritizes this matter in its social responsibility efforts targeting young people.

In addition to supporting training and programs, Yapı Kredi always prioritizes the needs of its customers. Yapı Kredi acts in accordance with the principle of a transparent and fair service, as well as providing customers with accurate information, and aims to increase their financial literacy while offering financial products and services that will meet their needs and increase their well-being. In this context, Yapı Kredi carries out efforts to ensure that its customers are able to rationally assess their incomes, savings, and investments and correctly manage their budgets. The Bank utilizes NGO and academic collaborations to carry out efforts for financial literacy activities to ensure its customers can make conscious financial decisions. Yapı Kredi is committed to further develop its current policies and practices within the framework of its responsibilities in customer relations. The Responsible Lending Statement constitutes the basis of its responsible relations with its customers and provides guidelines for the Bank's employees.