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Explanatory Information

This information is provided according to Article 10 of the “Law on Protection of Personal Data” no.6698 and due to legal requirements.

Click here for Yapı ve Kredi Bankası A.Ş. - Corporate Policy on Protection and Processing of Personal Data.

Yapı ve Kredi Bankası A.Ş. places great importance on keeping client information as confidential and not sharing said information with third persons. All employees undertake to preserve the confidential information obtained by them while performing their duties and to use the said information only within the scope of related laws and regulations and for performing their professional duties. All employees shall fully comply with the restrictions and regulations relating to banking secrecy, client secrecy and sharing of personal data with third persons stipulated within the framework of the provisions of the Banking Law and/or other related laws and regulations.

Your personal data which you have declared to our Bank or provided by our Bank through various channels in order to receive banking services/provide products from Yapı ve Kredi Bankası A.Ş., shall be processed in the capacity of “Data Supervisor” within the scope of the “Law on Protection of Personal Data”.

Your personal data shall be processed in relation to the banking activities for the purposes of supplying products and services of our Bank; establishing communication relating to a product and/or a service purchased/to be purchased by you in this regard; utilisation thereof in marketing activities, if you separately permit in this regard; product/service proposals, modelling, reporting, scoring, risk monitoring, intelligence, existing or new product studies of our Bank and our subsidiaries and determining potential client(s), etc.

Your personal data may be disclosed to the administrative and legal authorities to which is legally required to receive such data, to legal entities such as the Credit Bureau of Turkey, Interbank Card Centre, the Banks Association of Turkey Risk Centre, to direct and indirect shareholders of our Bank and our subsidiaries in Turkey and abroad, to companies through which it conducts activities in the capacity of intermediary/agent, to third persons in and out of Turkey from which support services or services are received by our Bank, in cases it is permitted under related laws and regulations, to independent audit firms, to institutions which is permitted to receive such information according to the Banking Law, the Banking Regulation and Supervision Agency, the Capital Markets Board, the Central Bank of the Republic of Turkey, subject to legal requirements and within the framework of legal restrictions. For specified purposes, your personal data shall be processed within the scope of the Banking, Tax, MASAK (Financial Crimes Investigation Board), Social Security Institution laws and regulations. For indicated reasons, your personal data shall be processed according to the Banking, Tax, (MASAK) Financial Crimes Investigation Board, Social Security Institution laws and regulations and due to other laws and regulations which concern the Banks.

Your personal data shall be gathered through the applications made to our Head Office or Branches, contracted retail dealers and companies for which we conduct activities as intermediary/agent, through web sites, ATMs, our internet branches, our call centres, social media, by client interviews, surveillance of criminal records, market intelligence, Identity Sharing System, Address Sharing System, SM channels, digital applications made to web sites, all our mobile applications, written/digital applications made to direct sales teams, direct banking, Member Merchant POS channels, contracted stores, online sales sites, SSI (Social Security Institution) records, companies from which call centre services are received, PTT (Post Office), Interbank Card Centre and similar methods and through other channels which the Bank contacts or will contact in the future with its clients, and shall be kept in accordance with related laws and regulations within legally required periods.

In relation to processing of your personal data by our Bank; according to article 11 of the Law on Protection of Personal Data, you have the right to be informed whether your personal data are processed or not, if your personal data is processed, to demand information relating thereto, to be informed about the purpose of processing your personal data and whether they are used for that purpose or not, to be informed about the third persons to whom personal data are disclosed in Turkey and abroad, if personal data are processed incorrectly, to demand correction thereof, upon termination of the reasons which necessitate processing of personal data, to demand deletion or annihilation of personal data, to demand declaration of correction or deletion transactions to third persons to whom personal data are disclosed, to object against any outcome which may occur as a result of analysis of the data processed by automatic systems exclusively, to demand compensation of any losses which you may suffer due to illegal processing of personal data.