Awards and Achievements

Global Finance Best Digital Bank Award

Best Consumer Digital Bank for Open Banking APIs in Europe

Global Finance Best Digital Bank Award

Best Corporate/Institutional Digital Bank for Online Treasury Services in Europe

Global Finance Best Digital Bank Award

Best Consumer Digital Bank for Bill Payment & Presentment in Europe

Global Finance Best Digital Bank Award

Best Consumer Digital Bank in Turkey

Global Finance Best Digital Bank Award

Best Corporate/Institutional Digital Bank in Turkey

Global Finance The Innovators 2019

FOCA Project Global Finance The Innovators 2019

Efma Distribution & Marketing Innovation Awards

FOCA Project Innovation of the Month April 2019

International Business Award

yapikredi.com.tr - Gold Stevie Winner
“Website Awards-Banking” Category

International Business Award

Yapı Kredi WhatsApp - Silver Stevie Winner
“Artificial Intelligence/Machine Learning Solution” Category

International Business Award

Yapı Kredi Mobile - Bronze Stevie Winner
“Mobile Site & App-Banking” Category

International Business Award

FOCA - Bronze Stevie Winner
“Business or Competitive Intelligence Solution” Category

International Business Award

Remote Account Opening via Video Call - Bronze Stevie Winner
“Best New Product or Service of the Year-Financial Services” Category

International Business Award

Jet Transactions - Bronze Stevie Winner
“Best New Product or Service of the Year-Integrated Mobile Experience” Category

International Business Award

Bronze Stevie Winner – Bronz Stevie Winner
“Financial Services” Category

IDC Turkey Digital Transformation Awards

FOCA Project Innovation Visionary 2019 project of the year - 1st

IDC Turkey Digital Transformation Awards

Yapı Kredi API Platform Talent Accelerator category - 1st

IDC Turkey Digital Transformation Awards

Yapı Kredi WhatsApp Operating Model Master category - 3rd

Yapı Kredi Mobile - Award of Excellence

Websites - General-Banking / Bill Paying

Yapı Kredi Mobile - Award of Excellence

Mobile - Features-Integrated Mobile Experience

Yapı Kredi Mobile - Award of Excellence

Mobile - Features-Experimental & Innovative

Yapı Kredi Mobile - Award of Excellence

Mobile - Features-Best Visual Design - Function

Yapı Kredi Mobile - Award of Excellence

Mobile - Features-Best Visual Design - Aesthetic

Yapı Kredi Mobile - Award of Excellence

Mobile - Features-Best User Interface

Yapı Kredi Mobile - Award of Excellence

Mobile - Features-Best User Experience

Yapı Kredi Mobile - Award of Excellence

Mobile - Features-Best Practices

Yapı Kredi Mobile - Award of Excellence

Website - Features-User Experience

Yapı Kredi Mobile - Award of Excellence

Website - Features-User Interface

Sardis Awards

Don’t Panic Button
“Product and Service Innovation - Banking” Category

PSM Awards

Jet Transactions – Gold PSM
“The Most Innovative Product” Category

PSM Awards

Don’t Panic Button– Gold PSM
“Customer Focus” Category

PSM Awards

Yapı Kredi WhatsApp – Gold PSM
“The Most Innovative Product” Category

CX Awards

Jet Transactions - Great Idea Winner
“The Best Digital Customer Experience” Category

CX Awards

World Pay - Productive Project Winner
“The Best Digital Customer Experience” Category

CX Awards

Yapı Kredi WhatsApp - Productive Project Winner
“The Best Artificial Intelligence Practice” Category

Altın Örümcek Web Awards

Yapı Kredi Mobile - 3rd "Mobile App - Banking & Finance" category

Altın Örümcek Web Awards

yapikredi.com.tr - People’s Choice Banking and Finance category

IDC Turkey Finance Sector Technology Awards

Yapı Kredi Mobile Don't Panic Button “Customer Experience” category - 2nd

IDC Turkey Finance Sector Technology Awards

World Pay - Seamless Mobile Payments “Digital Channels” category - 1st

IDC Turkey Finance Sector Technology Awards

Money Withdrawal/Deposit Without Touching the ATM “Digital Channels” category - 2nd

IDC Turkey Finance Sector Technology Awards

E-Order: Yapı Kredi's Digitized Instruction System “Digital Channels” category - 3rd

International Business Award

Grand Stevie Winner

International Business Award

NFC-Enabled Contactless Login to Mobile Banking- Gold Stevie Winner “Mobile Site& App Experimental & Innovation” Category

International Business Award

NFC-Enabled Contactless Login to Mobile Banking- Gold Stevie Winner “Mobile Site& App Integrated Mobile Experience” Category

International Business Award

Don't Panic Button- Gold Stevie Winner “Best New Financial Product or Service of the Year” Category

International Business Award

Yapi Kredi Pay - Gold Stevie Winner “Best New Product or Service of the Year- Payments Solution” Category

International Business Award

Yapi Kredi Mobile – Silver Stevie Winner “Mobile Site& App- Business/Government ” Category

International Business Award

Jet Transactions – Silver Stevie Winner “Mobile Site& App- Experimental & Innovation” Category

International Business Award

Digital Protection Insurance - Silver Stevie Winner “Best New Product or Service of the Year- Insurance Solution” Category

International Business Award

Yapikredi.com.tr - Silver Stevie Winner “Website-Banking” Category

International Business Award

Yapikredi.com.tr - Silver Stevie Winner “Website-Financial Services” Category

International Business Award

Ford SYNC3- Bronze Stevie Winner “Mobile Site& App- Experimental & Innovation ” Category

International Business Award

api Kredi Mobile- Bronze Stevie Winner “Mobile Site& App Financial Services” Category

International Business Award

Jet Transactions - Bronze Stevie Winner “Mobile Site& App-Integrated Mobile Experience ” Category

International Business Award

Ford SYNC3 - Bronze Stevie Winner “Mobile Site& App-Integrated Mobile Experience ” Category

Global Finance Best Digital Bank Award

Europe’s Best Bill Payment & Presentment / Consumer

Global Finance Best Digital Bank Award

Europe’s Best Integrated Corporate Bank Site

Global Finance Best Digital Bank Award

Europe’s Best Corporate Online Portal Services

Global Finance Best Digital Bank Award

Europe’s Best Corporate Mobile Banking App

Global Finance Best Digital Bank Award

Best Corporate Digital Bank of Turkey

Global Finance Best Digital Bank Award

Best Integrated Corporate Banking Site

Yapı Kredi Mobile - Award of Excellence

Mobile Apps / Sites - “Best User Interface” Category

Yapı Kredi Mobile - Award of Excellence

Mobile Apps / Sites “General-Finance” Category

Yapı Kredi Mobile - Award of Excellence

Mobile Apps / Sites - “Best Visual Design – Function” Category

Yapı Kredi Mobile - Award of Excellence

Mobile Apps / Sites “Best Practices” Category

Yapı Kredi Mobile - Award of Excellence

Mobile Apps / Sites - “Best User Experience” Category

Yapı Kredi Mobile - Award of Excellence

Mobile Apps / Sites - “Integrated Mobile Experience” Category

Yapı Kredi Mobile - Award of Excellence

Websites - “User Experience” Category

Yapı Kredi Mobile - Award of Excellence

Websites - “User Interface” Category

Yapı Kredi Mobile - Award of Excellence

Websites - “General-Banking / Bill Paying” Category

Smart Algorithms for Information Retrieval (SAFIR)

“Best Innovation Project” category - 2nd

Yapı Kredi Mobile Customer Experience Innovations

“Best Innovation Project” category - 3rd

ATM Replatforming

“Best Business Enablement Project of the Year” category - 2nd

Müşteri Deneyimi Arenası

Yapı Kredi Mobile-Touch One Screen Experience - 1st “Omnichannel” category

Müşteri Deneyimi Arenası

Yapı Kredi Mobile-Don’t Panic Button - 1st “Innovation” category

Global Finance Best Digital Bank Award

Global Most Innovative Consumer Digital Bank

Global Finance Best Digital Bank Award

Global Best Corporate / Institutional Digital Bank Website Design

BAI Global Innovation Awards

Yapı Kredi Mobile - Best Innovation in User Experience

BAI Global Innovation Awards

Self Service World - Best Innovation in Marketing

MMA Smarties Awards

Yapı Kredi Mobile - Gold Winner "Mobile Apps" category in Europe

MMA Smarties Awards

Yapı Kredi Mobile - Gold Winner "Mobile Apps" category in Turkey

MMA Smarties Awards

Yapı Kredi Mobile - Gold Winner "Innovation" category in Turkey

Efma Distribution & Marketing Innovation Awards

Code.YapıKredi – Bronz Award "New Business Ekosistem" category

Effective Mobile Awards

Yapi Kredi Mobile - Most Effective Mobile-First Service

Digital Age

Yapı Kredi Mobile - Gamechanger in mobile banking category

15. Altın Örümcek Ödülleri

Yapı Kredi Mobile - 2nd "Mobile App - Banking & Finance" category

15. Altın Örümcek Ödülleri

yapikredi.com.tr mobile site - 2nd "Mobile site" category

Global Finance Best Digital Bank Award

Best Corporate Web Site Design in Europe

Global Finance Best Digital Bank Award

Most Innovative Consumer Digital Bank in Europe

Global Finance Best Digital Bank Award

Best Consumer Digital Bank in Turkey

Global Finance Best Digital Bank Award

Best Integrated Corporate Bank Site in Europe

Global Finance Best Digital Bank Award

Best Corporate Digital Bank in Turkey

International Business Awards

Yapı Kredi Mobile - Gold Stevie Winner "Apps - Financial Services / Banking" Category

International Business Awards

Yapı Kredi Mobile - Gold Stevie Winner "Apps - Experimental & Innovation" Category

International Business Awards

Yapikredi.com.tr - Gold Stevie Winner "Websites - Financial Services" Category

International Business Awards

Yapı Kredi Mobile - Gold Stevie Winner "Apps - Experimental & Innovation" Category

International Business Awards

Yapikredi.com.tr - Gold Stevie Winner "Websites - Financial Services" Category

International Business Awards

Yapı Kredi Mobile - Silver Stevie Winner "Apps - Integrated Mobile Experience" Category

International Data Corporation (IDC)

Yapı Kredi Mobile – 1st “Best Innovation Project” Category

International Data Corporation (IDC)

Paperless GPL Utilization on Branches - 1st “Best IT Cost Efficiency Project” Category

Finovate Europe 2017

Eyeprint-ID Technology for Login to Yapı Kredi Mobile Best Practice

Interactive Media Awards

Yapikredi.com.tr - Best in Class Website - Banking Category

Communicator Awards

Yapi Kredi Official Website – Award of Excellence (Web Sites) “Websites - General-Banking / Bill Paying” Category

Communicator Awards

Yapi Kredi Mobile Site – Award of Distinction (Mobile Apps/Sites) “Mobile – General-Finance” Category

Communicator Awards

Yapi Kredi Official Website – Award of Distinction (Web Sites) “Features – Best Practices” Category

Communicator Awards

Yapi Kredi Mobile - Award of Distinction (Mobile Apps/Sites) “Mobile – General-Finance” Category

Communicator Awards

Yapi Kredi Mobile Site – Award of Distinction (Mobile Apps/Sites) “Features – Best User Experience” Category

International Data Corporation (IDC)

Self Servis World – 1st “Financial Institution and Commercial Collaborations” Category

International Data Corporation (IDC)

Self Servis World - 1st “Big Data and Analytics” Category

Digital Age

Yapı Kredi Mobile - Gamechanger in mobile banking category

Global Finance

Best Design in Corporate Internet Banking

Interactive Media Awards

Yapikredi.com.tr – Best in Class Award (Website - Banking category)

Interactive Media Awards

Yapikredi.com.tr – Best in Class Award (Website - Financial Services category)

International Business Awards

Yapı Kredi Resmi Websitesi Gümüş Stevie Kazananı (Website - Financial Services Kategorisi)

International Business Awards

Yapi Kredi Bank's Official Website Silver Stevie Winner (Website - Financial Services Category)

International Business Awards

Yapı Kredi Wallet Application Silver Stevie Winner (App - Shopping Category)

Sales & Customer Service

Yapi Kredi Telephone Banking Silver Stevie Award (Innovation in Sales)

International Business Awards

Yapı Kredi Wallet Application Bronze Stevie Winner (App - Utilities & Services Category)

International Business Awards

Yapı Kredi Wallet Application Bronze Stevie Winner (App - Utilities & Services Category)

International Business Awards

Yapı Kredi Resmi Websitesi Bronz Stevie Kazananı (Website - Best Overall Web Design)

International Business Awards

Yapı Kredi Mobil Banking App Bronze Stevie Winner (App - Business/Government Category)

Sales & Customer Service

Yapi Kredi Telephone Banking Bronze Stevie Award (Relationship Management Solution)

14th Altın Örümcek Awards

www.yapikredi.com.tr - Corporate Website Category (3rd)

14th Altın Örümcek Awards

www.yapikredi.com.tr/m/ - Best Mobile Website Category (3rd)

14th Altın Örümcek Awards

www.yapikredikobi.com.tr - Banking and Finance Category (2nd)

13th Altın Örümcek Awards

www.yapikredi.com.tr – Best Website in Banking and Finance Category (1st)

International Business Awards

Yapı Kredi Bank’s Mobile Banking App Gold Stevie Winner (Apps-Business/Banking category)

International Business Awards

Yapi Kredi Bank's Official Website Gold Stevie Winner (Website-Banking category)

The First Apple Watch App In Turkey

Yapı Kredi Apple Watch App was selected as "Featured App" at the day it is released on App Store.

Visa Europe Best Awards

World Shopping Assistant* Best in Innovation Category

Interactive Media Awards

Yapikredi.com.tr - Outstanding Achievement Award

International Business Awards

Yapi Kredi's Official Website Bronze Stevie Winner (Website-Financial Services category)

International Business Awards

Yapi Kredi Bank’s Website Interface Bronze Stevie Winner (Website-Best Interface Design category)

13th Altın Örümcek Awards

www.yapikredi.com.tr – Best Internet Banking (2nd)

13th Altın Örümcek Awards

www.yapikredi.com.tr/m – Best Mobile Site (3rd)

IMI Turkey Call Center Awards

Best Motivation Practice

IMI Turkey Call Center Awards

Most Awarded Company of 10 Years

IMI Turkey Call Center Awards

Most Awarded Bank of 10 Years

Telephone Doctor Türkiye

Quality League Winner

MMarketing Turkey Magazine

Most Admired Telephone Banking

Global Finance

Best in Mobile Banking in Europe

Google

Yapikredi.com.tr - Google Case Study

Interactive Media Awards

Yapikredi.com.tr - Outstanding Achievement Award

Communicator Awards

Yapikredi.com.tr - Award of Excellence in Financial Services category

Communicator Awards

Yapikredi.com.tr - Award of Distinction in Corporate Identity category

Communicator Awards

Yapikredi.com.tr - Award of Distinction in Banking/Bill Paying category

Global Finance

The Best Bill Payment & Presentment in Europe Global Finance

The Best Trade Finance Services in Europe

Presidency of the Republic of Turkey

Employment of Disabled Personnel

Turkey’s Initials for Hearing Impaired People (Enabled Banking Programme)

Hearing Impaired People Federation

Global Finance

The Best Bill Payment & Presentment in Europe Global Finance

Interactive Media Awards

Best In Class - www.adioscard.com.tr

Best In Class - www.yapikrediozelbankacilik.com.tr

9th Altın Örümcek Web Awards

"The Best Internet Banking"

Enable Banking Programme

Golden Compass Public Relations - Corporate Responsibility

Turkey Call Center Awards

The Most Laudable Call Center

ContactCenterWorld.com World Awards

The Best Call Center The Best Technology Innovation

CCW World

The Best Call Center The Best Technology Innovation

Global Finance

The Best Consumer Internet Bank in Turkey
The Best Bill Payment & Presentment in Europe

ContactCenterWorld.com World Awards

'The Best Technology Innovation' – Internet Banking Customer Activation Application

CCW World

The Best Technology Innovation The Best Help Desk Best Incentive Sceme

Turkey Call Center Awards

The Best Customer Experience The Best Training Program The Best Call Center Trainer of the Year

CCW EMEA

The Best Help Desk Best Incentive Sceme The Best Technology Innovation

Global Finance

The Best Consumer Internet Branch Design in Europe The Best Corporate Internet Branch Design in Europe The Best Corporate Internet Banking in Turkey

Istanbul Call Center Awards

Jury Special Award - Online Chat for Hearing Impared

Turkey Call Center Awards

The Most Creative Call Center

Interactive Media Awards

Outstanding Achievement Award

PC Magazine

The Best Internet Branch in Turkey

PC Magazine

The Best Internet Branch in Turkey

Turkey Call Center Awards

The Best Call Center Environment The Best Performance Development The Best Employee Experience The Best Jury Special Award

2007 Turkey Call Center Awards

The Best Call Center Environment The Best Performance Development

2006 Turkey Call Center Awards

The Best Call Center Environment The Best Performance Development

2000 Europe Call Center

Training & Coaching Silver